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Statutory Information

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Registered Office

Pro-Lite Technology Ltd, Innovation Centre, University Way, Cranfield, MK43 0BT, Bedfordshire, United Kingdom.

VAT Registration Number

Pro-Lite’s VAT number is 987 0922 75

Company Registration Number

Pro-Lite is registered in England and Wales. Our company registration number is 07153631

Terms & Conditions of Sale

To download Pro-Lite’s Standard Terms & Conditions of Sale, please click here.

Pro-Lite Technology Ltd GDPR Privacy & Data Protection Statement

Pro-Lite Technology Ltd (“Pro-Lite”) regards the protection of the personal data of all visitors to our website and of those who communicate with us as very important. Personal data is collected, processed and utilised by Pro-Lite strictly in accordance with the provisions of the General Data Protection Regulation (GDPR) and Privacy and Electronic Communications Regulations (PECR).

The Responsible Body

Pro-Lite Technology Ltd, Innovation Centre, University Way, Cranfield, MK43 0BT, United Kingdom. Tel: +44 (0) 1234 436110

The Purposes for Which Personal Data is Collected

Pro-Lite will save personal data in its Contact Relationship Management (CRM) database and/or in its Order Processing System (OPS) for the purposes detailed below.

For Data Processed in Connection with the Fulfilment of Contracts with Pro-Lite

In order to fulfil a contractual relationship, provide specified services and exchange contractual documents, Pro-Lite (or a third party acting on behalf of Pro-Lite) will process the following personal and company data as provided by clients in the course of the contractual relationship:

  • Personal details (person’s name, company’s name, and company’s address, telephone number and email address as applicable).
  • Area of interests (the product types and applications relevant to the individual’s and their company’s work).
  • Financial details (bank account name, account number, sort code and IBAN number).
  • Payment details in respect of credit, debit and payment cards (card number, its expiry date, its security code and its registered address).

 

For this purpose, Pro-Lite will save the aforementioned data in the Pro-Lite Contact Relationship Management (CRM) database and/or in the Pro-Lite Order Processing System (OPS).

Data Usage with your Consent

Pro-Lite will initiate contact only via the communication channels to which the client has specifically consented for the purpose of exchanging information on products and services that may be of interest and communicating with customers in respect of the servicing, repair, recalibration, software maintenance and warranty recall of Pro-Lite products.

The data that Pro-Lite will save is the individual’s name, their company’s name, their company’s address, telephone number and email address as well as the product types and application areas of interest.

Data Processing on the Basis of Legitimate Interests

Pro-Lite’s goal is to establish, maintain and evaluate customer relationships and offer clients relevant products and services. To accomplish this, Pro-Lite will use personal data as well as data on products and/or applications of interest.

Categories of Recipients of Personal Data

To the extent permitted by law, Pro-Lite will share personal data with Pro-Lite Group companies and external service providers as follows:

  • Pro-Lite Group companies and trade suppliers thereof for the purpose of financial reporting and for executing your contract.
  • Credit reference agencies and payment service providers for the purpose of invoicing and the handling of payments.
  • Credit reference agencies for the purpose of assessing suppliers from whom a prepayment is requested.
  • IT service providers for the maintenance of the Pro-Lite IT infrastructure.
  • Public bodies, as required by law.
  • Courts and debt collection agencies for the collection of debts and enforcement of claims in court.
 
Data Transfer Outside of EU/EEA

The transfer of personal data to countries outside the European Union or EEA shall be conducted in accordance with GDPR provisions (section 49).

Retention Period of Data

Pro-Lite will store your data for the duration of a contractual relationship, and upon the termination of the same, for the period stipulated by UK tax authorities. With regards to the storing of information for marketing purposes, Pro-Lite will continue to store your data for as long as the law allows unless you issue instructions to the contrary.

Processing of Personal Data through this Website

The collection, use and processing of personal data can take place in the following situations:

  1. Server Log Files. Pro-Lite may collect data each time its website is accessed (these are referred to as “server log files”). Pro-Lite uses this data only for statistical analysis and for optimisation of its website. The following data or categories of data may be collected: the name of the web page which you opened; the date and time of the request; the browser type and version; your computer’s operating system; the referring URL (the web page you visited prior); your IP address.
  2. Contact. In the case of an enquiry received using the enquiry form on the Pro-Lite web site, or via other, third-party utilities employed on Pro-Lite’s web site, your information will be stored in order to process the request and to facilitate possible follow-up actions. You are deemed to provide this data voluntarily. The mandatory information includes your name, company, telephone number e-mail address. All other details which you submit are optional.
  3. Cookies. Cookies are text files that provide for the storage of device-specific information on the user’s computer or device. This information is used to record the user settings for enhancing possible future visits to the Pro-Lite website and for the purpose of collecting information about how the website is used in order to improve it. If you choose to disable cookies, all popular browsers provide settings that allow cookies to be blocked and deleted. Please note however that in blocking cookies, you may impair functionality of the Pro-Lite website, either fully or in part.
  4. Google Analytics. The Pro-Lite web site employs Google Analytics. This is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on the visitor’s computer which enable an analysis of how our website is used. The information generated by the cookie about the use of the website by the visitor is transmitted to and stored in a Google server that may be located outside of the UK and/or EU. Users may prevent storage of cookies by selecting appropriate settings in their browser. Please note that if browser settings are chosen which prevent the storage of cookies, the full functionality of this website may be impaired. Further information concerning data protection and the functionality of Google Analytics can be found at: https://marketingplatform.google.com/about/analytics/terms/gb/
Your Rights

You may submit a request at any time to obtain the data that Pro-Lite has stored on you. You may also request that such information is corrected, if errors are found in that data. You may also request that such data is deleted, should it no longer be needed. You have the right at any time to revoke the permission to use your data, based on either public or legitimate interests. Please address your requests and/or instructions to: Pro-Lite Technology Ltd, Innovation Centre, University Way, Cranfield, MK43 0BT. Email: info(at)pro-lite.co.uk (using subject heading “GDPR”).

Your Right of Appeal

You may at any time exercise your right of appeal to the relevant supervisory body. Pro-Lite is subject to the jurisdiction of the United Kingdom’s Information Commissioner’s Office (ICO), https://ico.org.uk/

Please note that Pro-Lite reserves the right to alter this GDPR Privacy Statement. This statement was published on 25th August 2020.